|About Customer Care|
If you have any problem with onlinesbi, all you have to do is post a complaint online and our customer care cell will take care of it. You can either post a complaint (a complaint is referred to as a ticket), or look up the status (and response) to tickets that you have already posted.
A quick guide to posting a ticket that will ensure speedy resolution:
Select the correct category to which your issue relates to. We collect specific information for each category of ticket which helps us automate most of the troubleshooting. In the absence of this information, troubleshooting becomes that much more difficult. We are constantly on the lookout for adding new categories for complaints which will help us resolve your issues even faster.
Rely on us to make your onlinesbi experience hassle-free.