Trouble Accessing Login page - Frequently Asked Questions
When I click the Login link in the Home Page, OnlineSBI displays the message "Page cannot be displayed" What should I do?
This error occurs when your browser version is Internet Explorer 5.0 or below. To access OnlineSBI the minimum requirements are Internet Explorer 5.5 and above or Mozilla Firefox 1.5 and above. To upgrade your browser:
Also refer to question 3
When I attempt to connect to OnlineSBI using www.onlinesbi.com I get the message "The operation timed out?" What should I do?
This error occurs when your browser version is Mozilla Firefox 1.0 or below. The minimum requirements to access OnlineSBI are Internet Explorer 5.5 and above or Mozilla Firefox 1.5 and above. To upgrade your browser:
This error occurs when your browser is not Java enabled. You need to enable the Java Virtual Machine (JVM) in your browser.
To enable the JVM in Internet Explorer:
Note: Some systems may have JAVA (SUN) option instead of Microsoft VM.
Note: If your system has JAVA (SUN) settings, select the USE JRE 1.(X) option
If you cannot view the Microsoft VM or JAVA(SUN)]settings in the [Advanced] tab of the Internet Options dialog box, then you need to:
If you cannot find an answer to your problem, click here to provide details about your operating system and browser.